Residential Care Beds > Warranty

Our Testimonials

“Without my ARRO bed I would not be in my own home any longer. I suffer from severe arthritis and the bed enables me to get in and out of bed safely without help – it has been a godsend for me and my family”.

Mrs. A of Canterbury

“After my stroke I was afraid I would have to go into a home. The ARRO bed has been such a help to me and to my wife that, thankfully, I am still able to enjoy home life”.

Mr. T of Leeds

“ I would not have been able to cope with my wife at home without the ARRO bed.
Her dementia makes her very prone to falling out of bed but the ARRO has given me peace of mind as well as helping me with her in-bed care”.

Mr. F of Northampton

“The lads from Montcalm were able to deliver a rental bed the very next day so my dad could come home from hospital to be with us – it was such a relief”.

Mrs. P from Milton Keynes

“My Mother very much appreciates her ARRO bed as it has greatly improved her independence, is very comfortable and easy to use”.

Mrs T of Bristol

“We use the ARRO bed in our respite centre and it has really reduced the anxiety of our guests’ relatives and made life easier for our volunteer staff”.

Mr.K. of W London

Beds for Residential Care

All of our ARRO beds are supplied with a full 12 month warranty

The ARRO bed is intended for use in long-term residential care. The beds are robustly constructed and manufactured in North America to the highest standards of quality. Montcalm’s own quality management system is certified to ISO 9001. In situations that can sometimes be distressing, we aim to make the question of the bed as simple as possible for you to resolve. So the ARRO bed comes with a warranty that is valid for 12 months.

What help can we give you with maintenance?

For extra peace of mind, we can offer you a service agreement. This covers call-out and labour charges but not parts already out of warranty.

If the bed needed a replacement part, how long would I have to wait?

Montcalm International provides full service coverage throughout the United Kingdom and has a complete inventory of spare parts. This means we can dispatch the required part overnight to your engineer.

How soon can we come to fix something?

We aim to send someone out the same day we hear from you. Although it sometimes takes longer for us to reach you, we will always come within 48 hours.